Faq Sections

Shipping and packaging
1.Which shipping carriers does Vatican Gift use ?

We ship with UPS, one of the most reliable shipping carriers available, and FedEx, the fastest one.

At any time, you can track your package to find out exactly where it is. In our experience, they are almost always on time.

Since the shipping is signature required, P.O. Boxes or military addresses will not be considered.

2.How can I track delivery of my package? 

Thanks to UPS it is  easy to see where your shipment is. Because we provide a tracking number to each package, you'll know about your shipment's progress all over the UPS system until it arrives at your door.

3.What is the standard order fulfillment time ?

There are two options, the Ups economy shipping that takes 3-5 working days or the FedEx Priority shipping which takes 1-2 working days.

Please note that the time indicated above is the average shipping time,

it does not include eventual days of awaiting in case of Blessing request, and the packing time (usually around 1 working day).

If you have a deadline we warmly suggest you to order with at least one abundant week of advance,

 so that any eventual unexpected could be managed with benefit of both.

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Holy Father Blessing
1.How do I request the Blessing from the Holy Father for my gifts ?

If you wish your Rosary or your Gift to receive the Pope's Blessing please ask it in the checkout page, filling the "Blessing Request" field, we will be glad to fulfill your request.

It is possible to send us the name of the person to which you’d like to address the Blessing. This will complete the intention of the Blessing.

The Blessing is absolutely free of charge. Please consider that it could require between 2 and 5 additional days before we will be able to satisfy your request. For any other information please contact our Customer Service.

2.How do the Blessing occurs ?

We personally bring your gifts to receive the Holy father's Blessing.

In some occasions, like the General Audience and the Angelus Domini, in Vatican the Holy Father impresses His Apostolic Blessing over all the presents.

This blessing is explicitly extended to the devotional items each one brings with them.

Credit Card and Payment methods
1.Is it safe to order on Vatican Gift ?

Yes, it is absolutely safe to order on Vatican Gift. We use the best industry-standard encryption technologies when transferring and receiving customer Credit Card. No one has access to your Credit Card informations.

2.What payment methods can be used ?

In Vatican Gift you can use all the main Credit Cards. Two methods are available:

Credit Card Direct: you will be able to use your Credit Card in a secure environment. It is provided directly form our Bank.

PayPal: you will be able or to use you personal PayPal account or directly your Credit Card

We do not share any information with other Companies.

3.What if I don't have a Paypal Account?

Don't worry as you do not need to own a PayPal account to pay:

- You can use the Credit Card Direct option in the checkout page

- You may enter your credit card's data directly at PayPal and complete your payment. You don't need to register a PayPal account neither.