Why shopping at Vatican Gift is secure: your name, mailing address, e-mail address, credit card number and expiration date allow us to process your order and notify you of your order status. All the informations regarding your credit card are processed directly by the Bank, and are protected by secure encryption technology that prevents anyone from accessing or using your personal information.

Your Privacy: Vatican Gift protects your privacy. We only use your personal information to process your order, notify you of your order status, and provide you with information of interest regarding news into Vatican Gift. We never sell or give names to any other companies.

Returns - unconditional money-back guarantee: Vatican Gift guarantee your satisfaction. You may return any item within 30 days of delivery for a full refund of the purchase price (minus shipping and handling. For the free shipped items returned we will consider the effective shipping and handling cost). 

Before returning the merchandise send an e-mail to info@vaticangift.com to have our authorization and more information.

Damaged or defective items: If you receive a damaged item (very rare occasion), we will promptly send you a replacement or issue you a full refund after you have returned the damaged or defective product. You will not be charged any additional shipping or handling fees for replacement shipments.

It is not possible we send you a defective item, because we select every item with care and love, if it happens just call us, we will provide you a new item.

Shipping: Deliveries are made with UPS: guarantee of speed and efficiency. 
The cost of shipping is automatically calculated in each order. 
Normally, 3-5 working days are required to fill each order, while the shipping takes about 2-3 working days.

Customs Fees: We are not responsible for any duty/import/taxes/customs/etc charges you may incur. Please check in advance: We have never had a problem with US customs, while in South American states the taxes sometimes exceed the order value.

An e-mail will notify you when your order has shipped and will give you a tracking number to use on www.ups.com, to check the status of your shipment.

Please ensure that you have given the correct address. Please note that if the Blessing is requested this takes 3-5 days to be given. The delivery date is approximate, no refund is provided for delivery delays.

© Vatican Gift - V.G. srl - Rome Italy - P.I. 12219781007