How do I return an item?


If you are not completely satisfied with your purchase, you may return it within 30 days of receiving your order. To be eligible for a return, the item must be unused, undamaged, and in its original packaging.

How to Start Your Return

  • Option 1: Self-Service Return (Recommended for Registered Users)
    If you have an account, sign in and go to your Order History. Select the specific order and click the "Return" button at the bottom of the page. You can also find a quick link in the footer at the bottom of any page on our website.
  • Option 2: Contact Customer Care
    If you checked out as a guest or prefer assistance, please visit our Contact Us page and select "Customer Care" to notify us before shipping your item back.

Important Information Regarding Returns

We highly recommend reviewing the measurements and product details provided on each product page before purchasing. Our team is always happy to answer any questions you may have to ensure the item is right for you.

Please note the following regarding return costs:

  • Shipping & Duties: Return shipping costs and any applicable customs duties are the responsibility of the customer unless the item is defective or incorrect. Please be aware that original shipping costs are non-refundable.
  • US Returns: For returns originating from the United States, please note that customs duties may apply to the return shipment (typically ranging from $15–$20). These fees will be deducted from your final refund.

Once we receive and inspect your returned item, we will process your refund to your original payment method.

For full details, please review our complete Return Policy.

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