What happens if my item arrives damaged?

We take great care in packaging our religious items. However, if your package arrives damaged, please contact us immediately via our Contact Us page. Please include photos of the damaged item and the packaging so we can assist you with the insurance claim and replacement process.

FAQs From Same Category

Where do your products ship from?

All orders are shipped directly from Rome, Italy, just a stone's throw from the Vatican.

Which carrier do you use?

We have a partnership with FedEx to ensure fast and reliable worldwide delivery.

Do you ship internationally?

Yes, we are proud to offer worldwide shipping, utilizing our trusted partnership with FedEx to deliver our religious articles quickly and securely to virtually every corner of the globe.

How long will it take to receive my order?

Please allow 24 to 48 hours for order processing and preparation. Once your package leaves our facility, delivery to the U.S.A. is very fast, typically taking just 2 to 3 business days via FedEx.

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